Customer Experience
Positive feedback is considered as a compliment and is used towards measuring rewards and recognition of staff. Appreciation is always encouraging and contributes to motivating teams to set higher standards.
Compliments
Positive feedback is considered as a compliment and is used towards measuring rewards and recognition of staff. Appreciation is always encouraging and contributes to motivating teams to set higher standards.
Please share your valuable feedback at
- Boston:info.boses@blsinternational.net
- Chicago:info.chies@blsinternational.net
- Houston:info.houes@blsinternational.net
- Los Angeles:info.laxes@blsinternational.net
- Miami:info.miami@blshelpline.com
- New York:Info.nyc@blshelpline.com
- Washington DC:info.wases@blsinternational.net
Service experience may require attention and feedback can be shared via the following options:
STEPS
- Compliment for the service/staff
- BLS Customer Support team receives the compliment
- The staff is given a certificate of appreciation
Complaints
Constructive feedback is treated as a complaint and an opportunity for continuous improvement. Assurance of a timely response and resolution of the grievance as per the organization’s complaint handling procedure is committed.
Please share your concerns at
- Boston:info.boses@blsinternational.net
- Chicago:info.chies@blsinternational.net
- Houston:info.houes@blsinternational.net
- Los Angeles:info.laxes@blsinternational.net
- Miami:info.miami@blshelpline.com
- New York:Info.nyc@blshelpline.com
- Washington DC:info.wases@blsinternational.net
Service experience may require attention and feedback can be shared via the following options:
STEPS
- Feedback received about service/ staff
- BLS Customer Support team receives the complaint
- The feedback is shared with the concerned supervisor
- The supervisor investigates the complaint and will respond with a resolution. If the response provides is not satisfactory, the feedback may be readdressed.